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Many
people think that buying
a mattress is easy – what’s the big deal? You go to a store,
take a look at a couple of beds, and take it home with you. Make sure you think about a few things before you buy. First, find a store
that you trust, that’s been around a while and check into their policies.
When you shop, consider taking your time, lying on the mattresses and
really making sure it feels most comfortable to you. After all, it’s
an investment in your health that could improve the |
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It’s
as Simple as 1-2-3
One. We ask our customers a lot of questions and listen
to the answers. Each is important to finding out how our customers are
sleeping to determine their needs and find a solution. Our dedicated,
enthusiastic people in our Sleep Centers, warehouses, regional offices and support
center make sure each and every customer – whether they spend $200
or $5,000 – is perfectly satisfied with every step of the shopping
process and is subsequently sleeping soundly.
Two. Another key ingredient to our success and our customers’
happiness is our handpicked range of top quality mattresses. Sealy
Posturepedic®, Simmons Beautyrest®, Stearns & Foster®, Dormia® – you’ve heard of them all. These
brands define comfort, quality, luxury and durability in the mattress
industry. Additionally, we’re one of the few mattress retailers
who manufacture and sell our own private label brand, Factory
Direct Comfort Source®. Crafted with top quality materials
and components – the same found in famous brands – our brand
provides all of the same comfort and support – at a value price.
Whatever our customers are looking for, they’re guaranteed to find
it here.
Three. Mattress Discounters believes in providing premier
Customer Service. Companies who have been in business for more than 25
years know how important their Customers are. That’s why we pledge
to make our Customers happy; we continue to provide service until we’ve
achieved that. We make it easy and risk-free for you to shop with us.
We offer a valuable 5%
Low Price Guarantee and a 60 Night Comfort Guarantee
to each Customer. This means that if you find a better price on a comparable
product, we’ll beat it by 5%. It also means that if for any reason
your mattress isn’t perfect for you once you get it home, we’ll
exchange it, hassle-free. It’s this type of professional service
that our Customers have come to appreciate – and expect from a mattress
retailer and it’s rare in today’s retail environment. In addition
to helping each of you get a good night’s sleep, we want to pleasantly
surprise you at every step in the process – from the moment you
walk into our Sleep Center until you’re sleeping soundly, snuggled up in
your brand new bed. |
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