Your comfort is our highest priority. If you determine at any time, up to 21 days after delivery, that you are not completely satisfied with your mattress, Mattress Discounters will allow you to exchange it for a new mattress under the following terms and conditions:
1. If you wish to make an exchange, bring your receipt to any Mattress Discounters showroom no later than the 21st day after the original delivery date. NOTE: All exchanges must be completed no later than 30 days from the original delivery date. This means that if you call customer service on the 21st day after delivery, you must be available to reselect a mattress and schedule the exchange and delivery within the following 9 days.
2. The customer simply pays the difference between the Mattress Discounters everyday price of the newly selected merchandise and the Mattress Discounters price of the originally selected merchandise, plus applicable delivery fees and taxes. NOTE: The customer shall not pay more for the new merchandise than any current non-expired Mattress Discounters® advertised price for that item except exchanges involving any item restricted by a manufacturer’s minimum price policy.
3. NOTE: Law tags must be attached and the merchandise must be in sanitary condition, clean, free of tears, burns and stains of any kind or we will be unable to honor a request for an exchange.
4. The comfort guarantee applies to mattress sets and mattresses only. Mattress Discounters will not refund or exchange sheets, pillows, frames or mattress protectors.
5. Serta i-Series® qualifies for a 120 Night in-home trial that requires you to sleep on the mattress for at least 30 days; thereafter, at any time during the trial period, if you are dissatisfied, Mattress Discounters® will allow you to exchange it for a new mattress under the above terms and conditions.
We Will Beat Everyone’s Price By 20%! If a customer finds the same or a comparable mattress at a lower price elsewhere prior to delivery, we will beat the price by 20%. If a customer finds the same or a comparable mattress at a lower price elsewhere within thirty (30) days after the date of delivery, we will refund the difference plus 10% of that difference. (NOTE: We will Match Serta i-Series®, Beautyrest World Class®, and Beautyrest Black®) Excludes super value, mattress values, special purchases, closeouts, exchanges, floor samples, warranties, discontinued & one-of-a-kind merchandise, Internet models & telephone sales. Must present competitor’s current ad or invoice.
If you buy your mattress anywhere else you will pay too much!
We offer professional, courteous express delivery so you can get a good night's sleep - FAST!