At Mattress Discounters, we pride ourselves on dependable, professional, and courteous delivery. To help us serve you best please prepare for your delivery the following these simple steps:
- All stops are routed with an estimated time frame. The Sleep Center will contact you the evening prior to your delivery to give you an estimated window. All deliveries start at 7:00 am until completion of delivery run, usually by 8:00 pm.
- Please ensure that an adult is home on the agreed upon delivery date and time to sign for receipt of the goods.
- In order to help us keep to our schedule, please strip the linens from the mattress set being replaced and clear a wide path to the room. Maneuvering a large mattress set is a difficult process so please remove any breakable objects along the delivery path.
- Please disassemble existing bedding and detach any headboard/footboard so it is ready to be removed.
- Our delivery team will ask you to sign a release if they determine that thers is a possibility that delivery could pose a risk to you property.
*Please note: There is a possibility that a Full or Queen size foundation will not fit up some staircases. In this situation, you may need to purchase a split-foundation at an additional charge. Contact your Sleep Counselor for more information.