About Your New Mattress
You can rest assured that you have selected the right mattress set! Today’s mattresses are designed with cushioning and upholstery layers that conform to the shape of your body just like a new pair of leather shoes conforms to your feet. Your body has grown accustomed to the lumps and sags of your old mattress so it is common for a new mattress to feel uncomfortable at first. As you sleep on your new mattress, you may begin to see body impressions. This is perfectly normal. It shows that your new mattress set is contouring to your body’s shape to provide maximum support where you need it most.
Mattress Discounters’ Refund Policy
All refunds will be issued by mail from Mattress Discounters’ Corporate Office. All sales are final for the following items: special orders, as-is or floor models, discontinued or clearance merchandise, adjustable beds and mattresses. Once the factory-sealed package has been opened, we are unable to offer refunds but will repair or replace the item if it is defective as defined by the Manufacturer’s Warranty. Mattress Discounters cannot accept returns for the following personal items: pillows, pillowcases, sheets, mattress protectors and pads. Items that are gifted at the time of purchase or GWP (Gift With Purchase) items will be charged at full retail prices should you return or cancel the corresponding purchase.
Limitation of Liability
Mattress Discounters hereby disclaims, and buyer hereby waives any and all obligations and liabilities of Mattress Discounters and all rights, claims and remedies of buyer against Mattress Discounters, including, but not limited to, all liability with respect to the product or services performed or provided by Mattress Discounters or its salespeople, agents or representatives. Under no circumstances shall Mattress Discounters be liable for any consequential, indirect, special, punitive, or incidental damages. The remedies set forth in this instrument are exclusive, and the liability of Mattress Discounters with respect to any sale of its products, or anything done in connection therewith, whether in contract, in tort, under strict liability, under any warranty, or otherwise, whether or not arising from negligence, actual or imputed, shall not exceed the purchase price of the product. This instrument is not intended to provide any legal rights to rental, business, commercial, institutional, or other non-residential uses, or to anyone other than the original residential consumer purchaser. In the event that any one or more provisions or restrictions of this instrument shall be deemed to be illegal or unenforceable, such as illegality or unenforceability shall not affect the validity and enforceability of the remaining legal and enforceable provisions or restrictions hereof, which shall be construed as if such illegal or unenforceable provision(s) or restriction(s) had not been inserted.
By providing Mattress Discounters with your email address, we may occasionally send you information on products and special promotions. We will not sell your information to anyone. If you do not wish to receive these offers you may click the unsubscribe link located at the top of the received email.
Tax Requirements for States in Which Tax is not Collected on Orders
Colorado HB 1193, enacted in February 2010, required online retailers to provide a detailed purchase report to customers with more than $500 of annual Colorado purchases by January 31st and to provide a summary purchase report with the total amount of each customer's annual Colorado purchases to the Colorado Department of Revenue by March 31st. This law is currently the subject of a legal challenge brought by the Direct Marketing Association and others. In the meantime, the U.S. District Court has suspended enactment of the law while the legal challenge proceeds.
The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. These forms and corresponding instructions may be found on the Kentucky Department of Revenue's Internet website.
For Oklahoma purchasers, the tax may be reported and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return [Form 21-1]. The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website, www.tax.ok.gov. We are required to provide the notice above for Oklahoma purchases based on Oklahoma law (HB 2359) enacted in June 2010.
For South Dakota purchasers, the tax may be reported and paid on the South Dakota use tax form. The use tax form and corresponding instructions are available on the South Dakota Department of Revenue website. We are required to provide the notice above for South Dakota purchases based on South Dakota law (SB 146) enacted in April 2011.
Please be aware that purchases shipped to Tennessee may be subject to Tennessee Use Tax (T.C.A. § 67-6-210) unless an exemption exists under Tennessee law. A sale is not exempt under Tennessee law because it is made through the Internet. Payments of applicable Tennessee use tax may be made through the Tennessee Department of Revenue's Website at https://apps.tn.gov/usetax/.