We believe in the quality of our products and we test them for quality when we make them. To protect you against certain defects, we offer a warranty with this product purchased directly from Mattress Discounters. If you believe your product is defective and want to file a warranty claim, please contact any of our convenient sleep centers at 1-800-Bed-Time (1-800-233-8463). They will guide you through the process and answer any questions you have.
Manufacturers that handle their own warranty questions/issues:
- Tempur-Pedic: 1-800-821-6621 or www.tempurpedic.com/customer-service/warranty-and-registration.asp
- Simmons: 1-877-399-9397
- King Koil/Comfort Solutions/Laura Ashley (prior to 2012): 1-800-525-8331
MATTRESS DISCOUNTERS MAKES NO WARRANTIES, REPRESENTATIONS, INDEMNITIES, OR GUARANTEES WITH RESPECT TO THE PRODUCTS, WHETHER EXPRESSED OR IMPLIED, ARISING BY LAW, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Mattress Discounters neither assumes, nor authorizes salesperson, agent, representative or any other person to make any other or additional guarantee or warranty, or to assume for it, any other liability in connection with the sale of the products. Manufacturers may provide limited warranties of their product, please see your warranty card for details. Delivery charges apply to warranty and service exchanges. STAINS VOID THE MANUFACTURER’S WARRANTY. DO NOT ALLOW YOUR MATTRESS TO GET WET. PROTECT IT FROM FLUIDS WITH A MATTRESS PROTECTOR.
FEDERAL MATTRESS FLAMMABILITY STANDARD - WHAT YOU SHOULD KNOW
Effective July 2007, mattress sets are required to meet the federal safety standard for open-flame fire resistance.
According to the Sleep Products Safety Commission, fire tests show that, in many cases, a Flame Retardant (FR) standard-compliant mattress that is used with a pre-standard foundation (box spring) will fail the standard’s testing requirements. So mixing a new mattress with an old foundation may pose a safety risk to you and your family. The mattress and foundation should be replaced at the same time.
The U.S. Consumer Product Safety Commission (CPSC) standards give you and your family more time to escape before any fire gets out of control. Mattress labels show that the mattress meets federal mattress flammability requirements. It is important to note that increased fire resistance does not mean there is no fire risk.